Have a question about exports, billing, or integrations? Email us at iv@scrupp.com. We typically respond within 2 hours during business days.
We typically reply within 2 hours during business days (Monday to Friday, 9 AM - 6 PM CET). For urgent issues related to billing or account access, we aim to respond even faster. Weekend emails are handled first thing Monday morning.
Currently all support is handled via email at iv@scrupp.com. This allows us to provide detailed, well-researched answers and maintain a written record of every conversation. For enterprise customers on custom plans, we can arrange scheduled calls.
Yes. Send us an email with your team size and use case, and we will schedule a personalized walkthrough of Scrupp's features including LinkedIn export, Sales Navigator scraping, data enrichment, and API integrations. Demos typically last 20-30 minutes.
We accept all major credit and debit cards (Visa, Mastercard, American Express) through Stripe. For enterprise plans with annual billing, we can also arrange bank transfers or invoicing. All transactions are processed securely with PCI-compliant encryption.
Yes. If your team needs higher export limits, dedicated support, custom integrations, or a service-level agreement, email us at iv@scrupp.com with your requirements. We will put together a tailored proposal within one business day.
Absolutely. All data is encrypted in transit (TLS 1.2+) and at rest. We host on EU-based servers, comply with GDPR, and never share your exported data with third parties. You can request data deletion at any time by contacting our support team.
Free plan available. No credit card required. Export leads with verified emails and phones.