Search and Manage All Sales Conversations in One Inbox
Stop switching between email, LinkedIn, and SMS. Find and manage every sales conversation in a single workspace with reply suggestions and save time with automatic lead prioritization.
Multi-channel · AI suggestions · Team-ready
| From | Channel | Preview | Priority |
|---|---|---|---|
| Sarah Chen | Re: Quick question about pricing... | High | |
| Tom Richards | Thanks for connecting! I'd love to... | Medium | |
| Priya Sharma | SMS | Got your email — let's chat Thurs? | High |
Features
Every channel → one workspace
Consolidate email, LinkedIn messages, and SMS into a single inbox — so nothing falls through the cracks and every lead gets a timely response.
Unified inbox
Email, LinkedIn, and SMS in one stream. See the full conversation history with each prospect across all channels.
AI reply suggestions
AI reads the conversation context and suggests replies — for example, answering a pricing question with a link to the right plan page.
Lead priority groups
Automatically rank conversations by engagement signals — replies, opens, and intent keywords — so you handle hot leads first.
Channel tabs
Filter by Email, LinkedIn, or SMS with one click. Switch between channels or view the combined feed.
Know when prospects read your message and track response times. Get notified instantly when a high-priority lead replies.
Assign conversations to team members, leave internal notes, and see who's handling what. No more duplicate replies or dropped threads.
How it works
How does the Sales Inbox work?
Connect your accounts, see every conversation in one place, and reply faster with AI assistance.
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1Connect your email accountsLink Gmail, Outlook, or any IMAP account. Optionally connect LinkedIn and your SMS provider for full coverage.
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2View all conversations in one placeScrupp merges messages from all channels into a single timeline per lead. See the full context before you reply.
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3Reply with AI assistanceClick the AI suggestion to draft a contextual reply, edit it if needed, and send — all without leaving the inbox.
Channels you can connect
Bring all your sales communication into one workspace — no more tab-switching between apps.
Use cases
Use cases
Sales Inbox is designed for teams juggling multiple channels and high conversation volume.
Respond faster to inbound and outbound replies from one dashboard.
Keep multi-threaded deal conversations organized across channels.
Get visibility into team response times, conversation volume, and channel performance.
FAQ
FAQ
Common questions about the Sales Inbox, channels, and AI reply suggestions.
What channels does the Sales Inbox support? ▾
The Sales Inbox supports email (Gmail, Outlook, IMAP), LinkedIn messages, and SMS via Twilio. All channels appear in a single unified timeline per lead so you never lose context.
How do AI reply suggestions work? ▾
AI reads the full conversation thread and the prospect's profile data, then generates a contextual reply draft. You can accept, edit, or dismiss the suggestion before sending.
Can I assign conversations to team members? ▾
Yes — assign any conversation to a team member with one click. You can also set auto-assignment rules based on territory, account ownership, or round-robin distribution.
Is my email data secure? ▾
All credentials are encrypted at rest and in transit. Scrupp processes messages in real time for AI suggestions but does not permanently store full email bodies on its servers.
Does it work with my existing CRM? ▾
Yes — Scrupp syncs conversation activity and reply status to HubSpot, Salesforce, and Pipedrive. You can also use webhooks to connect to any CRM or internal tool.
Try the Sales Inbox
Connect your email, LinkedIn, and SMS — see every sales conversation in one workspace with AI reply suggestions and automatic lead prioritization.