Stop switching between email, LinkedIn, and SMS. Find and manage every sales conversation in a single workspace with AI-powered reply suggestions and save time with automatic lead prioritization.
| From | Channel | Preview | Priority |
|---|---|---|---|
| Sarah Chen | Re: Quick question about pricing... | High | |
| Tom Richards | Thanks for connecting! I'd love to... | Medium | |
| Priya Sharma | SMS | Got your email — let's chat Thurs? | High |
Features
Consolidate email, LinkedIn messages, and SMS into a single inbox — so nothing falls through the cracks and every lead gets a timely response.
Email, LinkedIn, and SMS in one stream. See the full conversation history with each prospect across all channels.
AI reads the conversation context and suggests replies — for example, answering a pricing question with a link to the right plan page.
Automatically rank conversations by engagement signals — replies, opens, and intent keywords — so you handle hot leads first.
Filter by Email, LinkedIn, or SMS with one click. Switch between channels or view the combined feed.
Know when prospects read your message and track response times. Get notified instantly when a high-priority lead replies.
Assign conversations to team members, leave internal notes, and see who's handling what. No more duplicate replies or dropped threads.
How it works
Connect your accounts, see every conversation in one place, and reply faster with AI assistance.
Bring all your sales communication into one workspace — no more tab-switching between apps.
Use cases
Sales Inbox is designed for teams juggling multiple channels and high conversation volume.
Respond faster to inbound and outbound replies from one dashboard.
Keep multi-threaded deal conversations organized across channels.
Get visibility into team response times, conversation volume, and channel performance.
FAQ
Common questions about the Sales Inbox, channels, and AI reply suggestions.
The Sales Inbox supports email (Gmail, Outlook, IMAP), LinkedIn messages, and SMS via Twilio. All channels appear in a single unified timeline per lead so you never lose context.
AI reads the full conversation thread and the prospect's profile data, then generates a contextual reply draft. You can accept, edit, or dismiss the suggestion before sending.
Yes — assign any conversation to a team member with one click. You can also set auto-assignment rules based on territory, account ownership, or round-robin distribution.
All credentials are encrypted at rest and in transit. Scrupp processes messages in real time for AI suggestions but does not permanently store full email bodies on its servers.
Yes — Scrupp syncs conversation activity and reply status to HubSpot, Salesforce, and Pipedrive. You can also use webhooks to connect to any CRM or internal tool.
Connect your email, LinkedIn, and SMS — see every sales conversation in one workspace with AI reply suggestions and automatic lead prioritization.